+61 2 7251 8663 happynova@gmail.com Entry via Mentmore Ave, 115/151 Dunning Ave, Rosebery NSW 2018
Mon–Fri 9:00–18:00 · Sat 10:00–15:00 AEST

Talk to a real travel planner

No ticket queues, no chatbots pretending to be Karen. Send the form and a planner replies within 24 hours — usually much faster during office hours.

24h reply guarantee

Call us

+61 2 7251 8663

Mon–Fri 9:00–18:00
Sat 10:00–15:00 AEST

Write to us

happynova@gmail.com

Attach your dates if you have them — speeds everything up

Visit the studio

Entry via Mentmore Ave,
115/151 Dunning Ave,
Rosebery NSW 2018

Entry is off Mentmore Ave — look for the teal door

Office hours

Mon–Fri: 9:00–18:00

Saturday: 10:00–15:00

Sunday: on-trip support only

Start the conversation

Send us the brief

Your details go to one planner, not a mailing list. See our privacy policy.

What happens after you hit send

A planner reads your brief (a human, within 24h), asks a couple of clarifying questions, then comes back with first thoughts — no commitment needed either way.

Things that speed us up

  • Approximate dates or the month you're thinking
  • Who's travelling — adults, kids, group size
  • A rough budget ballpark (we won't judge)
  • Must-haves vs nice-to-haves

Already travelling with us?

On-trip support is seven days a week — call the number below and mention your booking name.

+61 2 7251 8663

Find us

The Rosebery studio

We're tucked into a converted warehouse — entry is off Mentmore Ave, not the Dunning Ave frontage (everyone misses it once). Street parking is usually fine mid-morning.

  • By car: free street parking on Mentmore Ave and Dunning Ave
  • By train: Green Square station, then a 12-minute walk
  • By bus: the 343 stops two minutes from the door
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Inside the happynova studio — maps, moodboards and coffee
Drop in

Prefer planning face to face?

Walk-ins are welcome during office hours, but booking a 30-minute slot means a planner pre-pulls maps and route options for you — much more productive. There's proper coffee and usually a dog named Biscuit asleep on the good chair.

Walk-ins: fine anytime — the coffee's on us

Booked sessions: 30 min with a dedicated planner

Quick answers

Before you hit send

The fine details about reaching us, response times and who actually reads your message.

A planner on the phone beside a wall of destination cards

A named planner — you'll get their name and direct line in the first reply. Messages route by specialty: reef trips go to Lena, outback to Jack, groups and casino packages to Sam.

Inside office hours, usually within a couple of hours. Evenings and Sundays go to next business day — unless you're mid-trip with us, in which case on-trip support runs seven days.

Absolutely — +61 2 7251 8663 during office hours. If we're mid-call with another traveller, leave a message; we genuinely do call back.

No. The first conversation and initial route thoughts are free — you only pay once you approve a booking. If we're not the right fit, we'll say so and point you somewhere better.
One more way

Rather browse first? Fair enough

Have a look at our ready-made trips or the destinations list — then come back with questions.

Browse trips